Free Shipping On Orders US$69+.After placing an order, please don't worry that we will ship it to you as soon as possible.

If you have payed an expedited shipping, please email us your expected receiving time, so we can dispatch the item in time.

Receiving time = processing time +shipping time.

1) Processing time:1-5 Working Days

2) Shipping time and freight:

3) For delivering successfully, we suggest you leaving your correct email box and mobile number during checkout process. Unsuccessful delivery caused by blank mobile column can not be compensated. 

4) PO Boxes is not accepted if you choose express shipping . Your address should be detailed enough, even include apartment or unit number.

5) Nondelivery caused by wrong delivery address or no rely to pickup notification sent by our customer service specialist in 3 business days and other personal reasons will not be taken by tinaszor.


6) Receiving time can take longer than expected date due to invalid address, Customs clearance procedures or other causes. 

If you had any question, please contact our customer service:service@tinaszor.com.

Our Return Policy

1. Items shipped from tinaszor.com can be returned within 30 days upon receipt.
2. Unless the item is defective, shapewear, underwear, pajamas and swimwear are not eligible for return because of hygiene reasons.

3.  15% fee will be deducted for cancellation of orders over 24 hours

4.If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.

5.If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.

Note: Please contact us if you want to return an item. Return without prior discussion and authorization will not be accepted.

Return Process

1.Contact Customer Service with order information and a brief description of your return. We will send you a printable slip with more instructions. It contains our return address and basic information about your returned order.
2.Print the return slip and put it inside your package along with the item(s) you are going to return and pack the item properly.
3.Send item(s) back to us through local post office. If you are in urgent need of handling the returned parcels, please contact our customer service and provide a tracking number for the returned parcels.
4.We will process your return in 1-3 business days of receipt of the package.

Why do I need to print the return label?

By scanning your return slip, our facility can locate your return much faster. After that we can proceed to refund/replacement.

How to return/refund the product?

Items shipped from tinaszor.com can be returned within 30 days of receipt of shipment in most cases. Some products have different policies or requirements associated with them.

Which carrier should I use to return?

We’d suggest to contact your nearest post office to return for a better customs clearance procedure.

Can I get the refund if I don't like the products?

Yes. Items shipped from tinaszor.com can be returned within 30 days of receipt of shipment in most cases. Some products have different policies or requirements associated with them.

How soon will I receive the refund after returning?